An Overview of the Nokia Corporation
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This 7 page paper delves into the management style, history and accomplishments of the mobile phone sector's number one manufacturer. The history and future of this company is discussed as well as problems in the industry. Bibliography lists 7 sources.
Filename: SA303Nok.rtf

An Overview of Total Quality Management
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An 8 page paper written as an internal report on TQM as a possible route for a company to take to increase quality while reducing costs. The paper provides an overview of TQM; its history and development; the Baldrige Award; and underlying management philosophy. Bibliography lists 6 sources.
Filename: KStqmOver.rtf

AN UNDERSTANDING OF QUALITY AND PROCESS IMPROVEMENT
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This 5-page paper focuses on the concepts of total quality management and the importance of process improvement. Bibliography lists 4 sources.
Filename: MTprocimpr.rtf

Analysis of "The Goal: A Process of Ongoing Improvement":
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This 4 page paper discusses "The Goal" in terms of its operations management principles. This paper gives a summary of the book as well and also offers opinion about the principles which the book presents. Bibliography lists 1 source.
Filename: GSGoal12.rtf

Analysis of an Organization (New York Life)
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This 10 page paper delves into communication patterns, bureaucracy and sensitivity to environmental changes as it explores some problems in a NYLIC Actuarial Division in the early 1980s. This division is used as an example to discuss the various ways that organizations function. Many details are included. Bibliography lists 2 sources.
Filename: SA244NYL.rtf